FAQs

How are you different from other carpet cleaners?

Master’s Touch uses a unique “dry” process to clean your carpets. We also offer many unique services such as on-site dry cleaning of fine fabric upholstery, draperies, and oriental rugs.

Is your process messy?

Not at all. Our special cleaning process minimizes the inconvenience of having your carpets cleaned.

When can I walk on my carpets?

Immediately. Your carpets will be completely dry before we leave.

Is your carpet cleaning method safe for me, my pets, and my children?

Absolutely! Our carpet cleaning chemicals are completely safe and are virtually odor-free. You also won’t have to keep your children or pets off a wet carpet, since our process leaves your carpets completely dry.

How often should I clean my carpets?

That depends on the type of carpet you have and the wear it receives. Typically, a thorough once-a-year cleaning will keep your carpets or area rugs in tip-top condition. But if you have Berber carpeting, small children or pets, you will probably need to clean more frequently.

Can you really get the spots out of my carpets?

Our process gets out more spots than any other we have seen… even rings from water damage. However, we cannot remove “stains” (like paint), since by their very definition, stains are permanent. We also can’t put color back into a carpet. If a spot is lighter than the surrounding carpet (or if it’s been bleached), no cleaning method will remove it.

Can you clean my oriental rug?

Not only can we clean it, we can “dry” clean it right in your home!

Can I get my carpets cleaned right away?

We can usually provide service within 24 hours. Just call us to schedule the most convenient time to serve you.

CALL MASTER’S TOUCH CARPET CARE TODAY!

FREE ESTIMATES – (804) 741-8478